I had the misfortune to telephone a water supplier yesterday on behalf of my father.
After clearing a level of security which would impress Fort Knox, the jobs-worth chap at the other end announced with triumph.
“Sorry, I can’t discuss your father’s data – Data Protection Act – HE must ring us.”
Me: “That’s OK. I don’t wish to discuss my father’s data with you or anyone else – It’s YOUR data I want to discuss.
It’s YOUR data which is wrong!
So there’s no need to worry about Data Protection!”
That floored him!!
(Interestingly this is the same company which will re-register an account on nothing more than a phone call!)