Save us from the Data Protection Act

I had the misfortune to telephone a water supplier yesterday on behalf of my father.

After clearing a level of security which would impress Fort Knox, the jobs-worth chap at the other end announced with triumph.

“Sorry, I can’t discuss your father’s data – Data Protection Act – HE must ring us.”

Me: “That’s OK. I don’t wish to discuss my father’s data with you or anyone else – It’s YOUR data I want to discuss.

It’s YOUR data which is wrong!

So there’s no need to worry about Data Protection!”

That floored him!!

(Interestingly this is the same company which will re-register an account on nothing more than a phone call!)


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